Debriefing Report for VoIP2.biz, Inc Essay Example | Topics and Well Written Essays - 1000 words

Debriefing Report for VoIP2.biz, Inc - Essay Example The voice communication often remained on the plain Old Telephone Service (POTS).In business market, voice communication is still important to the business and remained 10 to 20 times the size of internet communication. Most business spends money every month on the legacy telephony technology. The company should therefore have some POTS for these businesses. They can also switch some of the many POTS to VolP services.Ordinarilly, the market for VolP typically measured in terms of how many POTS lines are available. VolP should allow the integration of organizations many locations including the remote workers into a single communication costs and expand functionality by combining voice and data into one network and by bringing advanced features that are not currently available to most small and midsize business customers. They need to replace all the POTS Telephone circuits with internet connections and utilize open source voice applications and commodity intercircuits.Smaller versions of PBX systems should be introduced to manage voice communication and optimizing the utilization of carrier services, reducing company monthly expenses. The company should also utilize HSC services such as DSC to reduce costs by outsourcing central engineering and equipment

Case Study Module 3 Example | Topics and Well Written Essays - 1000 words

Module 3 - Case Study Example Dr. MacIntyre finds that the drug Valium in the Avery Clinic was unaccounted. Despite this, her outdated records management system is unable to affirm if the drugs were physically missing. The next problem is the increasing absenteeism of her associate Stephen Saltzman. With Mr. Saltzman not working full time, the sales figures at the Avery clinic are negatively impacted. He is also not available as often as he is expected to be thus disappointing many clients. Mr. Saltzman also seems to have a poor work ethic. Dr.MacIntyre by analyzing the amount spent on tests at the Avery clinic concludes that he may not be taking the time to diagnose properly. These issues point to a bigger problem which is the poor monitoring of the Avery clinic. It is evident from the case that Dr. MacIntyre is closely involved with the Johnsonville clinic where she puts up but not so with the Avery clinic. A new branch or venture always needs close attention to be paid. (Kishel & Kishel, 2005) Leaving the Avery clinic to its own devices seems to cause of all the problems the business is facing. A cause of immediate concern is the few hours been put in Avery and poor work ethic by Mr. Saltzman at Avery. This is because the two directly influence income and customer satisfaction. The hours Mr. Saltzman is not attending to clients are all hours not spent billing. Not taking enough time to diagnose animals is poor service delivery and leads to unhappy clients. Neglecting client’s needs ruins the reputation of the business. (Scott, 1991) As a result of the problems mentioned above, other areas of the business suffer. Profitability has gone down in the Avery clinic because as a direct result of the absenteeism of Stephen Saltzman. It has gone down in Johnsonville as Dr. MacIntyre had to reduce her hours of working to travel to and from Avery to assist with the workload there. Strategic direction for the company also suffers as the lack of sufficient